Shipping policy
Shipping Policy
Thank you for shopping with Dr. Squatch. Please review our shipping policy below.
Order Processing Time
All orders are processed within 0–1 business day of purchase. Orders are processed and shipped Monday through Friday, excluding federal holidays. Orders placed on weekends or holidays will begin processing the next business day.
Shipping & Delivery Time
Once your order has been shipped, estimated delivery time is 3–5 business days within the United States.
| Shipping Method | Processing Time | Estimated Delivery | Cost |
|---|---|---|---|
| Standard Shipping | 0–1 Business Day | 3–5 Business Days | FREE |
Free Shipping
We offer free standard shipping on all orders. No minimum purchase required.
Shipping Area
We currently ship within the United States.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation with a tracking number so you can monitor your delivery status.
Shipping Delays
While we strive to meet all estimated delivery times, delays may occasionally occur due to carrier issues, weather conditions, or high order volumes. These timeframes are estimates and are not guaranteed.
Incorrect Shipping Address
Please ensure your shipping address is correct at the time of checkout. Dr. Squatch is not responsible for orders delivered to an incorrect address provided by the customer.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact our customer support team through our website so we can assist you promptly.